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Returns & Exchanges:
We offer a refund and/or exchange within 30 days of full-sized product purchase, less cost of shipping. Please notify us via email . DO NOT RETURN TO SENDER. Without prior email notification, we cannot accept returns. Once item is received we will process return/exchange. We do not issue return postage or labels; customer is responsible for paying return shipping fees.
Canceling an order:
If you decide to cancel your order after it has shipped but before it arrives to you, please note you will incur a non-negotiable fee of $12.35. This is the charge that UPS bills for a delivery intercept.
Unless otherwise indicated, limit one promotion redemption per household. Unless otherwise stated, one promotion can be applied per transaction. Promotions are only applicable for dates indicated and while supplies last. We reserve the right to rescind a promotion at any time. We invite you to like us on Facebook, or follow us on Twitter for exclusive promotional offerings.
Orders are processed during normal business hours. Please allow 24-48 hours for processing during business days. Shipping is $8.98, flat rate. Average actual cost of shipping to a home is $13, so please keep in mind you are getting discounted shipping.