Refund and Cancellation

Can I Return & Exchange My Goods?

Your satisfaction is extremely important to us. We encourage you to purchase the miniature kit to test on our product(s) prior to the normal size of products though the normal size may be more cost effective. This is to ensure you love the products prior to actual purchase; though we have confidence that you would love our products. Unfortunately, we are not able to process any return or exchange of goods once they are shipped (unless damaged). This is due to the fact that it is made with 100% natural ingredients and multiple shipping will cause the quality of raw ingredients to be deteriorated. Ensuring best quality for all our customers is something we strive to ensure of.

In the unlikely event that you experience a reaction to one of our products, please email us [email protected]

Order Cancellation

You will have the ability to cancel your entire order within 30minutes of placing your order. Order will not be able to be cancelled after it’s packed and shipped

Occasionally, an order may be cancelled by our system for various reasons. Order(s) cancelled by our system: –

  • Item(s) not available
  • Payment not authorized
  • Cannot ship to address provided
  • Duplicate order
  • Cancelled per customer’s request

If your order(s) is cancelled, you will receive an email notification explaining the reason for the cancellation. You will not be billed for any cancelled item(s). If you are interested in placing a new order or if you have any questions regarding the cancellation, please contact us at [email protected] or here “Contact Us

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